MUHAMMAD RAFIK HARISI; EFREM MEILYANTO HIWONO. Pengaruh Chatbot Usage terhadap Customer Satisfaction. Jurnal Ilmiah Manajemen Ekonomi Dan Akuntansi (JIMEA), Boyolali, Indonesia, v. 1, n. 2, p. 66–73, 2023. DOI: 10.62017/jimea.v1i2.338. Disponível em: https://jurnalistiqomah.org/index.php/jimea/article/view/338.. Acesso em: 4 sep. 2025.