Talitha Al-Fadillah, Widarto Rachbini. PENGARUH ELECTRONIC WORD OF MOUTH (E-WOM) DAN KEPUASAN PELAYANAN TERHADAP LOYALITAS GENERASI Z PADA APLIKASI SHOPEE. Jurnal Ekonomi Manajemen Dan Bisnis (JEMB) [Internet]. 2024 Dec. 12 [cited 2025 Jul. 18];2(2):345-53. Available from: https://jurnalistiqomah.org/index.php/jemb/article/view/2910