Talitha Al-Fadillah, and Widarto Rachbini. “PENGARUH ELECTRONIC WORD OF MOUTH (E-WOM) DAN KEPUASAN PELAYANAN TERHADAP LOYALITAS GENERASI Z PADA APLIKASI SHOPEE”. Jurnal Ekonomi Manajemen Dan Bisnis (JEMB) 2, no. 2 (December 12, 2024): 345–353. Accessed July 18, 2025. https://jurnalistiqomah.org/index.php/jemb/article/view/2910.