TALITHA AL-FADILLAH; WIDARTO RACHBINI. PENGARUH ELECTRONIC WORD OF MOUTH (E-WOM) DAN KEPUASAN PELAYANAN TERHADAP LOYALITAS GENERASI Z PADA APLIKASI SHOPEE. Jurnal Ekonomi Manajemen Dan Bisnis (JEMB), [S. l.], v. 2, n. 2, p. 345–353, 2024. DOI: 10.62017/jemb.v2i2.2910. Disponível em: https://jurnalistiqomah.org/index.php/jemb/article/view/2910.. Acesso em: 18 jul. 2025.